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OpenSupports

Version : 4.11.0

Votes : 38

Quickly Install OpenSupports with Softaculous Cloud

Develop OpenSupports on your Desktop

OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries. The software has tools to manage the tickets, like departments, staff members, custom responses, multi-language support.

Space Required : 15.70 MB
Release Date : 11-01-2022
Get Support : Visit Support Site
Reviews : 4

- Responsive design
  OpenSupports is responsive, that means it looks well in phones, tablets and desktop computers.
- Custom Responses
  Don't repeat yourself. With our system you can customize your own templates to respond tickets.
- Articles and Topics
  Create articles to solve your customer's frequently asked questions (FAQs), and to provide them with How-To Guides about your product or service.
- Staff members
  Add as many staff members as you want, and assign each of them the set of departments they will respond.
- Departments
  Every ticket belongs to one department. You can assign each staff member a set of departments he will be in charge.
- File Attachments
  Staff members and your customers can attach files to comments in tickets. You can decide the maximum size of these files.
- CSV Import
  You can import users to your OpenSupports via a simple CSV file. Every row should have username, password and email.
- Notifications
  You can easily see a log of all the last actions that have taken place in your OpenSupports website.
- Email Templates
  You can customize your email templates for common actions in OpenSupports to look according to your company style.